Privacy Policy
Effective Date: January 1, 2025
1. Information We Collect
2N Diamonds Corp ("2N Diamonds," "we," "us," or "our") collects information you voluntarily provide when requesting a quote, signing up for our private client list, or contacting our concierge team. This includes your name, email address, phone number, and any details you share regarding your diamond or jewelry interests.
We also automatically collect standard technical information when you visit our website, including your IP address, browser type, pages visited, and referring URLs, through cookies and similar technologies.
2. How We Use Your Information
We use your information exclusively to provide our concierge diamond and jewelry brokerage services, including preparing and delivering personalized quotes, communicating with you about your inquiries, sending exclusive offers and discount codes you have requested, processing transactions, and improving our website and services.
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
3. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and track website usage through analytics. We also use the Facebook Pixel to measure the effectiveness of our advertising. You may disable cookies in your browser settings; however, some features of our website may not function correctly without them.
4. Data Sharing
We share your information only with trusted service providers who assist us in operating our website and conducting our business, including our email and hosting provider (IONOS), payment processor (PayPal), and analytics services. These parties are contractually obligated to keep your information confidential and use it solely to provide services to us.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Quote and transaction records are retained for a minimum of seven years for tax and legal compliance purposes.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also opt out of marketing communications at any time by clicking "unsubscribe" in any email we send or by contacting us directly. To exercise any of these rights, please contact us at concierge@2ndiamonds.com.
7. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data is transmitted via SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: