NEW YORKGold$2,816
NEW YORKSilver$31.42
LONDONGold£2,248
LONDONDiamonds+1.8%
TOKYOGold¥421,580
DUBAIGoldAED 10,342
DUBAIDiamonds+2.1%
HONG KONGGoldHK$22,014
NEW YORKGold$2,816
NEW YORKSilver$31.42
LONDONGold£2,248
LONDONDiamonds+1.8%
TOKYOGold¥421,580
DUBAIGoldAED 10,342
DUBAIDiamonds+2.1%
HONG KONGGoldHK$22,014
NEW YORKGold$2,816
NEW YORKSilver$31.42
LONDONGold£2,248
LONDONDiamonds+1.8%
TOKYOGold¥421,580
DUBAIGoldAED 10,342
DUBAIDiamonds+2.1%
HONG KONGGoldHK$22,014
NEW YORKGold$2,816
NEW YORKSilver$31.42
LONDONGold£2,248
LONDONDiamonds+1.8%
TOKYOGold¥421,580
DUBAIGoldAED 10,342
DUBAIDiamonds+2.1%
HONG KONGGoldHK$22,014

The Concierge's Desk

Your personal guide to extraordinary diamonds. We're here to answer every question and ensure your journey is nothing short of exceptional.

Frequently Asked Questions

Absolutely. Your time is valuable, and we understand the importance of personal attention. Call us directly at (207) 679-0656 and a member of our concierge team will assist you immediately. We pride ourselves on human connection—no automated systems, just dedicated professionals ready to help.
Of course. For significant purchases, we welcome the opportunity to have our senior team personally attend to you. Simply call (207) 679-0656 and request to speak with our Head Concierge or email conciergemanager@2ndiamonds.com for priority assistance.
Consider it done. Email us at conciergemanager@2ndiamonds.com with your phone number and preferred time, or submit a quote request with your contact details. A senior diamond specialist will reach out within minutes during business hours, or first thing the following morning.
Without exception. Every diamond in our collection is certified by the International Gemological Institute (IGI)—the gold standard for lab-grown diamonds. Our stones are created in state-of-the-art CVD (Chemical Vapor Deposition) facilities using advanced technology that replicates the Earth's natural process, resulting in diamonds that are chemically, physically, and optically identical to mined diamonds—but with zero environmental impact and complete traceability. Learn more about how our diamonds are created →
It's simple: we've eliminated the middlemen. Through our exclusive partnership with one of the world's largest lab-grown diamond manufacturers, we offer privileged access to near-manufacturing pricing. Traditional jewelers pass through multiple wholesalers and distributors—each adding their markup. We connect you directly to the source, delivering exceptional value without compromising on quality or service.
Our commitment to quality is unwavering. Engagement rings and wedding rings are covered under our Manufacturing Warranty, protecting against manufacturing defects as determined by our Quality Assurance Team. The warranty is voided if any maintenance, repair, or sizing is performed by anyone other than 2N Diamonds. Cracked or chipped diamonds must be reported within 5 days of delivery. We also offer a 30-Day Return & Exchange Policy on all eligible orders—items must be new, unworn, and in unaltered condition with all original packaging and certifications. A 15% accommodation fee applies, which reflects the real costs we incur on every order: secure insured shipping, payment processing, handling, and quality inspection. To initiate a return, simply email conciergesales@2ndiamonds.com and we will provide a prepaid, fully insured FedEx label.
Transparency is our foundation. Every diamond in our collection of over 15,000 stones includes a 360° video so you can inspect your diamond's brilliance, fire, and scintillation from every angle before purchasing. You'll also receive the official IGI Certificate for your specific stone and high-resolution imagery. When you request a quote, all of this documentation is included—your exact diamond, fully verified. No stock photos, no guesswork. What you see is exactly what you receive.
We understand that some moments can't wait. Loose diamonds can be shipped within 24-48 hours via insured, secure courier. Custom jewelry pieces typically require 10-14 business days for our master craftsmen to complete. Expedited options are available—speak with your concierge about rush delivery for time-sensitive needs.
You'll never be left without support. Your concierge remains your dedicated point of contact throughout your ownership journey. For any concerns, reach us at support@2ndiamonds.com or call (207) 679-0656. We stand behind every diamond and every promise—your satisfaction is our reputation.
We make it easy to say yes. We accept all major credit cards—Visa, Mastercard, American Express, and Discover—processed securely through our payment portal. Need more time? We've partnered with PayPal to offer up to 24 months of financing directly at checkout. That means you can give her the ring of her dreams today and pay at your own pace—often with no interest for qualifying purchases. Simply select PayPal at checkout, choose your financing plan, and get approved in seconds. All transactions are protected with bank-level encryption. The perfect diamond shouldn't have to wait.
Yes—it is 100% a real diamond. A lab-grown diamond is chemically, physically, and optically identical to a mined diamond. It has the same carbon crystal structure, the same hardness (10 on the Mohs scale), the same brilliance, fire, and scintillation. The only difference is its origin: instead of being extracted from the earth over billions of years, it's created in a controlled environment using CVD (Chemical Vapor Deposition) technology that replicates nature's exact process in weeks. Even professional gemologists cannot distinguish between a lab-grown and mined diamond without specialized equipment. Every diamond we sell is certified by the International Gemological Institute (IGI)—the same authority that certifies mined diamonds. Learn more about how our diamonds are created →
Our collection is extensive. We carry over 15,000 certified diamonds ranging from 0.25 carats to over 13 carats, in every major shape: Round Brilliant, Oval, Emerald, Cushion, Pear, Marquise, Radiant, Asscher, Princess, and Heart. Our jewelry collection includes hundreds of engagement rings, necklaces, earrings, bracelets, and tennis pieces in 10K and 14K Gold (White, Yellow, and Rose). All stones are F color and VS clarity or better. Can't find exactly what you're looking for? Contact us at conciergesales@2ndiamonds.com and our concierge team will source it for you. Browse our diamond collection →
Finding the perfect fit is easier than you think. Here are three reliable methods:
METHOD 1 The String Method measure here Wrap a string around the base of her finger. Mark where it meets. Measure in mm against the chart below. METHOD 2 Use an Existing Ring diameter Place a ring she already wears on a ruler. Measure the inside diameter in mm. Match to chart below. METHOD 3 Visit Any Jeweler Walk into any jewelry store and ask them to measure your finger. It's free and takes under 60 seconds.

✂ Printable Ring Sizer

Print at 100% · Cut along dotted line · Wrap around finger · Read your size where the arrow meets the scale

▸ START HERE 0 10 20 30 40 5 6 7 8 9 50 mm Cut along dotted line · Wrap snugly around base of finger · Read size where arrow meets the scale Print at 100% scale for accurate sizing · Size 7 is the most common women's ring size 2NDIAMONDS.COM
US Ring Size Chart:
US Size Diameter (mm) Circumference (mm)
414.946.8
515.749.3
616.551.9
7 (Most Common)17.354.4
818.157.0
919.059.5
1019.862.1
Pro tip: The average women's ring size in the US is size 7. If you're surprising her and can't measure, size 7 is the safest bet. Need a different size after purchase? We offer ring resizing—just contact your concierge.
Every shipment is fully insured from our hands to yours. We use secure, discreet packaging with no external branding that indicates the contents. Every order is shipped via insured courier with signature confirmation required upon delivery. From the moment your diamond leaves our facility to the moment it arrives at your door, it is fully covered. In the unlikely event of loss or damage during transit, we will replace your order at no additional cost. Your peace of mind is non-negotiable.
We currently ship within the United States only. All orders are shipped via insured courier with signature confirmation to any address within the 50 states. We offer free shipping on all orders. Delivery typically takes 3–7 business days for in-stock items, and 10–14 business days for custom and special orders. Need expedited shipping? Contact us at conciergelogistics@2ndiamonds.com and we'll arrange priority delivery.
Stay informed every step of the way. Use our Order Tracking Portal below to check your order status in real time. Simply enter your quote code and the phone number you registered with, and you'll see exactly where your order is—from payment confirmation through delivery. Once shipped, you'll also receive a FedEx tracking number with a direct link to track your package. For additional assistance, contact conciergelogistics@2ndiamonds.com or call (207) 679-0656.
We've got you covered. If you need a ring size that's not in our standard inventory, we can special order your exact size. Custom-sized rings are handcrafted to your specifications and typically delivered within 10–14 business days. Already received your ring and need a resize? Contact us within 30 days and we'll arrange a resize for you. Email conciergesales@2ndiamonds.com with your quote number and desired size, and your concierge will handle the rest.
Because you deserve a better diamond at a better price. Here's the truth: traditional jewelers like Jared and Kay mark up their diamonds 200–400% to cover massive retail overhead—store leases, sales commissions, national advertising, and layers of middlemen. We don't carry any of that. Through our exclusive partnership with one of the world's largest diamond manufacturers, we offer near-manufacturer pricing—typically 60–80% below what you'd pay at a traditional jeweler.

But price isn't the only difference:

◆ Superior Quality: Our diamonds are F color, VS clarity—that's 4–6 grades higher in color and clarity than what most chain jewelers sell at their price point.
◆ Full Transparency: Every diamond includes a 360° video, high-resolution imagery, and an IGI certificate. No guesswork.
◆ Personal Service: You'll work with a dedicated concierge—not a commissioned salesperson trying to hit a monthly quota.
◆ Same Diamond: Lab-grown diamonds are chemically identical to mined. The only difference? You keep thousands in your pocket.

The question isn't why buy from us. It's why would you pay more anywhere else?

Track Your Order

Enter your quote code and registered phone number to view your order status

Our Promise to You

Warranty

Manufacturing warranty on engagement & wedding rings. Click to view full details.

Returns & Exchange

30-day return & exchange policy on eligible orders. Click to view full details.

IGI Certified Excellence

Every diamond is accompanied by certification from the International Gemological Institute, providing complete transparency on your stone's characteristics—documented, verified, and guaranteed.

Request Your Diamond's Certificate

conciergesales@2ndiamonds.com | (207) 679-0656

24/7 CONCIERGE AVAILABLE

Secure & Insured Delivery

Your diamond travels with the care it deserves. Fully insured shipping with signature confirmation ensures your treasure arrives safely with discrete, protective packaging.

Track Your Order or Ask About Shipping

conciergelogistics@2ndiamonds.com | (207) 679-0656

24/7 CONCIERGE AVAILABLE

Have a Question?

Tell us what you need help with and we'll point you in the right direction.

"Every diamond tells a story. Let us help you find yours."
"Near-manufacturer pricing. Uncompromising quality."
"Your journey to the perfect diamond begins here."
"Privileged access to the world's finest lab-grown diamonds."
"White-glove service. Exceptional value. Timeless beauty."
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