Return Policy
At 2N Diamonds, your satisfaction is absolute. We stand behind every diamond and every piece of fine jewelry that leaves our collection.
30-Day Return Window
You have 30 days from the date of delivery to return any item for a full refund. No restocking fees. No questions asked. The item must be in its original, unworn condition with all documentation and certification included.
Refundable Deposits
All $100 deposits are fully refundable for 30 days. If you change your mind at any point during the deposit period, your concierge will process a complete refund — no friction, no delay.
How to Initiate a Return
Simply contact your assigned concierge or reach us at concierge@2ndiamonds.com or (207) 679-0656. We will provide a prepaid, insured return shipping label and guide you through every step.
Refund Processing
Refunds are processed within 3–5 business days of receiving your return. The refund is issued to your original payment method — PayPal, Venmo, or credit card.