Does 2N Diamonds serve Dallas?
Yes. Dallas is served by our Chicago office, one of our three offices with New York and Portland, Maine. Our concierge is at (207) 679-0656 and concierge@2ndiamonds.com, and replies within 2 hours. Every piece is bench-made in New York and delivered free and fully insured.
Can I book a private appointment from Dallas?
Yes. Call or write to our concierge, and we will arrange a private appointment with our Chicago office at a time that suits you. Before you choose, we can send photographs, videos and the IGI report for any piece.
How fast is delivery to Dallas?
Orders over $1,000 ship free by Next Day Express. Orders of $1,000 and under ship free by insured standard shipping. Every order is fully insured and is signed for on delivery. Made-to-order pieces are delivered in 10 to 14 days.
Can I have a custom engagement ring made for me in Dallas?
Yes, through The BESPOKEN Atelier. Send a sketch, a photograph or an idea, and receive a complimentary CAD drawing within 24 hours, with no deposit and no obligation. Your ring is then bench-made in New York and delivered to Dallas, fully insured.
Are lab grown diamonds real diamonds?
Yes. A lab grown diamond is a real diamond, the same carbon crystal with the same hardness and fire as a mined stone. Only its origin differs. Every 2N diamond is graded and certified by the IGI, and the report travels with it.
What standard does 2N hold its diamonds to?
Our house standard is Ideal cut with Excellent polish and Excellent symmetry, and every diamond is IGI certified. With access to over a million diamonds, we can find the stone that fits your shape, size and budget.
Which ring size should I choose in Dallas?
Size indoors at room temperature, late in the day, and not right after time outdoors in the heat. If you are between sizes, our concierge will help you choose. Atelier pieces are made to order in your size.
What is your return policy?
It depends on the collection. Pieces from The 2N Signature Collection may be returned within 30 days for in-house credit. Loose diamonds are final sale, and Private, Atelier and Bespoke pieces are made or reserved for you and cannot be returned.